We're here to help. Reach out using any of the options below and we'll get back to you as quickly as we can.
Support requests: typically within 2–3 business days
Data/privacy requests: within statutory timelines (usually 30 days, sooner when possible)
Subject: Bug – [short title]
Description: What happened vs. what you expected.
Steps to Reproduce: 1) … 2) … 3) …
Device/OS: [e.g., Pixel 8, Android 14]
App Version: [e.g., 1.0.0 (100)]
Network: Wi‑Fi / Cellular
Screenshots/Screen recording: [attach if available]
Subject: Feature – [short title]
Problem: What are you trying to achieve?
Proposal: What would help?
Impact: How would this improve your experience?
For access, correction, deletion, or portability requests, email privacy@dappydino.com and include:
We'll verify your identity and respond within applicable laws (e.g., GDPR/CCPA).
For press inquiries, creator collaborations, or partnerships, email support@dappydino.com with "Press" or "Partnership" in the subject.
If you believe you have found a security vulnerability, please email privacy@dappydino.com with details and steps to reproduce. We appreciate responsible disclosure.
We generally handle support via email. If a mailing address is required for a specific request, please ask in your email and we will provide the appropriate address.
Monday–Friday, 9:00–17:00 Pacific Time (excluding U.S. holidays)